Why Social Contextual Collaboration?
Why Social?
Popular technologies such as cell phones and GPS devices were not invented to satisfy any deeply felt consumer needs. However, once invented, they found exceptional adoption. So much so that people today find it very difficult to go about their daily tasks without cell phones or GPS navigators. To extend the analogy, email is the traditional land-line phone while Qontext is the cell phone. Qontext does not replace email; it just augments it. With Qontext, your email overload will drop dramatically. The across-the-board benefits are immense:
Shared Repository
No more digging back and forth through your email Inbox. All past correspondence is available both centrally and contextually within the projects, groups or applications where you expect to find them.
Information Discovery
Information is available not only to initial intended recipients, but also to those that can benefit or contribute. Any additional assistance with key problems alone makes Qontext worthwhile. Imagine a physical “bulletin board” on the office wall. People walking by can see posted problems and assist (or not). If there are individual bulletin boards by special interest, interested individuals will make trips just to keep themselves informed and contribute to help others. With Qontext, ”bulletin boards” become feeds for watching people, groups, or items.
Document Versioning
Versioning is another feature that makes Qontext worthwhile. No more hunting for the latest document version. No more worrying about finding or wrongly editing previous versions. All documents are saved, and saved contextually. Document versioning works with any file type, including MS Office documents.
Co-authoring
Office is great, but Blogs and Wikis have exploded in popularity for collaborative authoring. Qontext’s Blog and Wiki features have state-of-the-art rich text editing and versioning, and does not require you to purchase any software.
No Delete Dilemmas
No more worrying about what emails to keep and what to delete. Qontext stores all master versions. Delete as many alerts as you want; you will always be able to find the master versions.
Centralized Benefits
Qontext settles the “centralized content” versus “email silos” debate once and for all. With Qontext, all information is automatically backed up. On-boarding new employees is faster and replacing a dead PC takes only minutes!
Contextual Reference
With Qontext, Social collaboration interactions are located where they can be easily found or discovered, either in relevant contextual groups and/or pinned to specific application objects (for example, all collaboration attached to a CRM account or opportunity record).
No Internal Spam
With Qontext, you will no longer send unnecessary Reply-All emails. Qontext eliminates the need to “CC” people in case they need to know. Post messages to a group and they will show in the feeds of people with self-subscribed interest.
Guaranteed Delivery
No more “I never got the email”. Unlike email messages that get routed through numerous independent email servers, Qontext messages are centrally posted for guaranteed delivery.
Connectedness
Qontext provides the ability to see photos, put faces to names, watch individuals, and actively or passively participate in company conversations. This keeps employees much more connected with the company and its business objectives. Qontext brings a robust solution to address these common yet serious workplace problems. Leading analysts such as Gartner are predicting major decreases in email usage due to the obvious benefits of social solutions such as Qontext.
Why Contextual?
Users do not need yet another destination or application. They need their existing applications to be social-enabled. Qontext is the only social solution to provide contextual collaboration, which delivers the following benefits:
Pin to Any Object
Social interactions (discussion, documents, anything) can be “pinned” (linked or associated) to any object within your application. For example, in CRM, discussions can be pinned to an account, a specific opportunity, or even an individual contact. This enables users to spawn social interactions right within the applications they already use.
Contextual Recall
By pinning social interactions to the relevant business objects (for example, account, purchase order, support ticket), relevant information is easily recalled at any time within the context where it is useful, instead of being buried deep inside an individual’s email inbox.
Span Applications
With Qontext, social interactions can be pinned to multiple objects. This means you can enable social collaboration across your own suite of applications and/or with other 3rd party applications. See Qontext’s growing list of partners for opportunities to tap into social interactions with other key applications such as NetSuite, Salesforce.com, SugarCRM, LeadFormix, et. al.
