Challenges that businesses and organizations face…
Businesses are faced with increasing challenges such as cost containment, revenue and innovation goals, global competition, partner channel complexity, and sophisticated customers. Successful executives recognize the need to democratize decision-making within their organizations. Social networking technology empowers employees, fosters transparency and is familiar enough to gain rapid adoption. The convergence of social networking, Web 2.0 capabilities, subscription feeds, and cloud computing enable this new generation of business collaboration.
Email overload is pervasive. Employees expect additional social collaboration capabilities at work, or they will use public domain tools (example, Facebook and Twitter) over which your business has no control of content, access, nor persistence.
Most work-related conversations are triggered inside CRM, ERP, SCM, HRM, Intranets and so on – common business applications that we use every day at work to support business processes and manage data. These apps provide the context for important conversations. However, they do not have built-in tools to support conversations among co-workers. Lack of tools on an application page, say a new HR policy page on the portal that may provide context for a conversation, forces employees to switch to email. This results in loss of work continuity and even productivity. Though such conversations grow and become invaluable over time, emails get buried deep in the inbox and are delinked from the context that started them.
What is Qontext?
Qontext is an enterprise-grade social collaboration platform that unlocks work-related conversations and spurs active collaboration inside organizations.
Qontext (pronounced ‘context’) offers a simple, yet powerful solution to communicate, share, and collaborate from inside common business applications. Qontext provides a private social collaboration platform for your business facilitating shared bookmarks, discussions, documents, blogs, wikis, photos, videos, polls, and more. Qontext creates contextual conversations (hence the name) with colleagues, partners, and even invited guests from other organizations. These conversations can be effortlessly recalled at all contextually relevant places at any time.
What makes Qontext unique is its easy inclusion of your existing business applications such as CRM, SFA, HR, ERP, financials, even custom applications. Streams of conversations can start inside a business application and join a company-wide stream that forms the core of the corporate social network. This is captured in the Qontext Portal, where users get personalized feeds on their home pages for viewing and participating.
Most business workflows do not handle ad hoc exceptions involving people from different functions using different applications. Bolting proprietary, disconnected social features onto each application individually does not bridge this gap. Instead, a social platform that easily integrates with, connects, and socially enables all of your applications empowers employees to work together however and whenever they need to.
Organizations or teams with one or more of the following attributes are most likely to reap rapid benefits from workplace social networking – geographically and/or time-dispersed information workers, high growth, matrix, or cross functional virtual teams. On-demand private cloud hosting provides the best of all worlds – secure scalability with predictable, optimized IT costs, and a dependable global SLA.
Qontext is a ready-to-use hosted service (SAAS) with a monthly subscription as low as the price of a cup of coffee. Qontext is ideal for mid to large-sized companies and comes with enterprise-grade administration, security, and visibility controls that can serve all types of office environments.
