Home > Products > Overview > Social Collaboration Platform > Workplace Collaboration

Workplace collaboration – doing today’s jobs with today’s tools

In this era of transnational businesses and distributed development, “Individual Contributor” is a near-archaic term. Innovation drives customer acceptance and requires continual collaboration. As the nature of products and services change rapidly, individuals, and teams need to step out of their silos quickly and acquire new skills and competencies for organizations to remain competitive. Speed is of the essence and a fundamental change in the way employees interact with information and one another is necessary to keep pace with the changing demands. In such a scenario, workplace collaboration and social conversations drive organizational knowledge, insights, and best practices. These in turn drive business processes and outcomes.

Most organizations still operate within a once-successful Windows-Office-Email (WOE!) paradigm. Employees create and store documents on their personal computers in folders and access information by browsing through the folders. While this paradigm has the advantage of “familiarity”, it also has serious shortcomings:

  • Finding the Single Source of Truth (the correct document version) is often a problem
  • Maintaining folder structures requires discipline; failure results in chaos
  • Group authoring of content is not facilitated. Reviewing and merging documents created by multiple authors is time-consuming and prone to error
  • Over-reliance on email leads to “inbox flooding” – email overload causes disruption and may lead to possible omissions
  • Folders and email push information – they lack advanced metadata capabilities and are not effective when searching for, pulling or receiving information from others

Qontext Workplace Collaboration enables workplace collaboration by overcoming the shortcomings of the Windows-Office-Email paradigm. Its push-enabled social design reconciles the needs of the Email generation (Digital Immigrants) and the Facebook generation (Digital Natives). While the Facebook generation will see instant “points of connect” with popular social networking sites, the Email generation will relate the document creation capabilities to their “Office” experience and the messaging, alerting, and tagging capabilities as advances over traditional email.

How it works

Qontext Workplace Collaboration:

  • Enables project teams to form groups, provide access, and manage visibility to resources
  • Enables easy location of experts and expertise
  • Is designed to process a high volume of smaller messages
  • Enables co-authoring of content using wikis and blogs
  • Allows users to edit documents “in-place” (from within the portal) and annotate on documents
  • Integrates and automates document versioning. All versions of a document exist on the portal; differences between versions are easily identified
  • Enables contextually meaningful threaded discussions. Information sharing conceptually  resembles email (New message > Subject > Body > Recipients > Publish message) while allowing for far easier searching through tagging
  • Provides highly intuitive metadata tagging support. This increases the ease of searching and filtering by an order of magnitude. You can perform “full text search” (search inside documents) and filter by facets
  • Allows embedding of information in the business context (within the enterprise business application)
  • Integrates sharing and enables sharing of information into the future.  Information embedded in the business context can be contextually accessed (in the future) by new hires or team members
  • Allows users to self-manage the system
Tell us what you would like to know.