Qontext for Resellers and Value-Added Resellers
Social Collaboration for business is a burgeoning but exploding segment. Qontext intersects three of Gartner’s Top 10 Strategic Technologies for 2011 – “Social Communications and Collaboration”, “Context-Aware Computing”, and “Cloud Computing”. Gartner projects that 60% of Fortune 1000 companies with a website will have some form of online community by 2010. Both Gartner and Forrester (e.g., Empowered) are strongly urging companies to adopt social capabilities within organizations in order to serve a new social-media-empowered customer base.
Partners looking to offer Qontext as-is to their constituents or who want to provide added value to Qontext have many opportunities. Gartner expects 50% of companies will fail to properly implement and manage their social communities. Partners can be instrumental in maximizing ROI from organizations’ investments in social technologies.
Best Practices & Community Customization
Qontext’s familiar combination of Email, Web 2.0, and Social Computing usability makes Qontext easy to use. However, even small organizations can benefit from help getting the most value out of their Qontext implementation.
- Successful user adoption
- Organization setup
- Meta data dictionary
- Naming Conventions
- Data Organization and Life Cycle Policies & Procedures
- Directory Initialization
- On-premises Implementation and Management
Qontext can help train partners to provide implementation assistance for end customers.
Application Integration
Qontext can be integrated into any web-based application with varying degrees of integration, depending upon requirements. Partner, third-party or even existing custom applications can be social-enabled with Qontext’s social collaboration features. In fact, Qontext’s unique capability to pin social collaborations across business applications provides demonstrable ROI over email which is probably being used today for exception workflows. Partners can help ensure key applications are enabled.
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Custom Extensions
Qontext can also be extended with functional extensions or enablement on other devices such as smartphones or tablet PCs.
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