Employee engagement

In this age of co-created work, research indicates that engaging employees better increases their emotional connect and influences them to exert greater discretionary effort for the benefit of the company. Employee engagement is being acknowledged as the most robust and beneficial approach to achieve strategic business results.

Traditional employee engagement models have inherent limitations:

• Workers operate in department silos and hardly interact with each other. Driving collaboration by building meaningful relationships, seeking answers, and sharing ideas in a fun and productive way is not easy. Accessing tribal knowledge and expertise is difficult; consequently, learning curves are steep.
• There are limited options for employees to voice their ideas and managers to respond. Consequently, employees feel disengaged from the decision making process.
• Employees do not have a clear line-of-sight between their individual performance, recognition, and company performance. This may result in dissatisfaction over the way their career develops.

How Qontext Helps

Qontext is a Web2.0 solution that fosters collaboration, transparency, trust, and authenticity within the organization. Qontext’s social intranet features put people in focus and increases productivity, innovation, and knowledge retention. Use Qontext to:

• Engage the employee community by sharing corporate news or customer conversations; this brings employees closer to the end customers they serve.
• Encourage employees and teams to create and share content including short messages, blogs, wikis, discussions, surveys, polls, photos, videos, and presentations.
• Collaborate and co-create content by starting discussions or commenting on existing discussions. Rate or like content, follow people or groups and tag content and conversations meaningfully to make them searchable. Extend collaboration by editing documents inside the Qontext portal using the edit-in-place feature. Mark-up documents using the annotate feature.
• Encourage employees to create social networks. Employees can create rich profiles, find and connect with others with similar interests, create social groups, share content, and voice their ideas for managers to respond to.
• Find content, people and expertise by using the powerful search functionality to search and filter across conversations and even inside documents. Find people and expertise by posting requirements publicly or inside groups.
• Create a Career group for the entire organizational unit. Members that watch the group receive activity alerts. Post messages on upcoming training sessions and seminars as a wiki page or a document. Employees can post short messages or write their thoughts on the group whiteboard to request training sessions.
• Recognize high-performing employees on the ‘Employee of the Month’ page. At the beginning of each month, move the previous month’s employee into a ‘Hall of Fame’ page. Spotlight other achievers to motivate the workforce.
• Access the Social network and respond to posts from mobile devices such as the iPhone.
• Use the analytics feature to analyze the impact of the Social network on your business. Use the dashboards and reporting features to study user adoption, user activity over a period of time or activity on any item.